Shipping policy
■International Shipping
・Shipment Origin: All orders are shipped from Japan.
・Processing Time: Orders are shipped within 3 business days of purchase.
・Address Requirement: Please input your shipping address in English characters only. We cannot ship to P.O. Boxes. Please provide a physical street address and a valid phone number.
◼︎For United States Customers
All orders are shipped via DDP (Delivered Duty Paid).
・No Additional Fees: Customs duties, taxes, and processing fees are included in the total price at checkout.
・Door-to-Door Delivery: You will not be required to pay any extra charges to the carrier upon delivery.
・Shipping Insurance: - Standard Shipping: Includes tracking, but no insurance for loss or damage.
・Express Shipping: Includes tracking and insurance coverage up to 20,000 JPY.
◼︎Other International Regions
EU / UK / Others
・Duties & Taxes: Import duties and taxes are not included in the item price or shipping cost. These are the buyer's responsibility.
・VAT (EU/UK): VAT is generally collected by the carrier upon delivery.
Liability & Disclaimer
・Customs Delays: We are not responsible for delays caused by customs clearance procedures.
・Lost/Stolen Packages: We are not responsible for packages lost or stolen after they have been marked as "Delivered" by the shipping carrier.
・Incorrect Address: We are not responsible for packages abandoned due to incorrect addresses or phone numbers provided by the customer.
Shipping Rates & Zones
■ United States of America(Japan Post / USPS)
・Standard (Duty included) : insured up to 6,000JPY
・Express ( (Duty included) : Fully insured
■ ASIA : Singapore / Hong Kong / Taiwan(Standard: 1-2 weeks / Express: 5-10 days)
・Standard：insured up to 6,000JPY
・Express : Fully insured
■ Zone 3: UK / Switzerland / Australia / New Zealand(Standard: 2-3 weeks / Express: 1-2 weeks)
・Standard insured up to 6,000JPY・Express : Fully insured
・All orders are shipped with a tracking number.
・Express Shipping: Includes full insurance.
・Standard Shipping: Insured up to 6,000JPY
Please note: We are not responsible for any loss or damage during transit for Standard Shipping. We highly recommend choosing Express Shipping for high-value orders to ensure your items are protected.